One of the biggest hurdles for a small business is finding reliable and competent IT people to educate and support them. More often than not, these roles are filled by amateurs. While many of these firms offer fine support services, their architecture is often lacking and requires extensive maintenance and support to keep it upright. This translates into SMBs being among the most exploited in the industry while spending the most on IT on a per user basis.
It's as simple as not allowing a fox into your hen house and throwing the best people/tooling at your business; nothing fancy. We replace your MSP on an architectural level with a bonafide expert with enterprise experience while relying on your MSP for support instead. Whereas conflicted MSPs tend to recommend unreliable solutions that necessitate their support services, we recommend solutions that minimize support instances and the downtime they foster. This translates into our clients reducing their IT ownership costs to 1/3 of what they are when architected by MSPs. We're much more than IT support though in that we also assist legal teams with analytics and gladly serve as expert witnesses for matters involving modern technology.